At Epiploic, we strive to provide fast and reliable shipping to our customers. Please review our shipping policy for more details.
Shipping Options and Rates
- Standard Shipping:
- Delivery within 5-7 business days.
- Rates calculated at checkout based on location and order weight.
- Expedited Shipping:
- Delivery within 2-3 business days.
- Additional charges apply, calculated at checkout.
- International Shipping:
- Available to selected countries.
- Delivery times and rates vary by destination and will be calculated at checkout.
Order Processing Time
- Orders are processed within 1-2 business days, excluding weekends and holidays.
- You will receive a confirmation email with tracking information once your order is shipped.
Shipping Restrictions
- We do not ship to P.O. boxes or APO/FPO addresses.
- Some items may have shipping restrictions based on destination regulations.
Damaged or Lost Packages
- Damaged Items:
- If your item arrives damaged, contact us within 48 hours of delivery with photos of the damage.
- We will arrange for a replacement or refund.
- Lost Packages:
- If your package is lost in transit, please contact our support team at [email protected].
- We will work with the carrier to resolve the issue promptly.
For additional questions or concerns regarding our returns, refunds, or shipping policies, please contact our customer support team at [email protected].